Effective Date: 10 November 2025

Website: www.mjfsa.com

Entity: Montreux Jazz Franschhoek (Pty) Ltd

1. Introduction

Montreux Jazz Franschhoek (Pty) Ltd (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.mjfsa.com. 

By using our website, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following personal information when you use our website:

• Your name
• Your email address

This information is collected when you:

• Subscribe to our newsletter
• Contact us through our sign-up form or other communication channels

We also use third-party tools (Google Analytics, Mailchimp, Meta Pixel, and Ticketmaster) that may automatically collect limited information such as your browser type, device, pages visited, and general location.

3. How We Use Your Information

We use your information to:

• Send updates, newsletters, and festival announcements
• Respond to your enquiries or requests
• Improve our website and marketing

We will not sell or rent your personal information to anyone.

4. Sharing of Information

We only share your data with trusted third parties who help us operate our website and services:

• Mailchimp (for sending newsletters)
• Google Analytics (for website performance tracking)
• Meta Pixel (for social media advertising insights)
• Ticketmaster (for ticketing services)

Each of these third parties has its own privacy policy that governs how your data is handled.

5. Data Protection and Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While no system is completely secure, we follow generally accepted standards to safeguard your data.

6. Your Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or delete your information
• Withdraw your consent to receive marketing communications

You can exercise these rights at any time by contacting us at info@mjfsa.com.

7. Cookies and Tracking

Our website uses cookies and tracking tools to improve your experience and analyse traffic. You can adjust your browser settings to refuse cookies if you prefer.

8. Links to Other Websites

Our website may contain links to other websites such as Ticketmaster or partner sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Email: info@mjfsa.com